About Us:

Just a short drive outside Kamloops city limits, our winery and vineyards straddle the Thompson River making for a breathtaking view. Through quality, innovation, and sustainability, Monte Creek Winery is turning unique growing conditions into award-winning, premium wines. Our team is passionate about our values and we strive to create a purposeful work experience.

monte creek winery tasting room

The Role

The Assistant Tasting Room Manager acts as the point person for the Tasting Room and Terrace. They supervise and oversee the operation of the Tasting Room in the absence of the Winery Operations Manager.

Duties & Responsibilities

Tasting Room & Terrace Restaurant

  • Training and developing staff to ensure high levels of knowledge and customer service are carried out.
  • Keeping set standards for the Tasting Room and Terrace
  • Delegating tasks to staff members and ensuring that they are done to satisfaction
  • Conducting wine tastings and tours when needed
  • Assisting with Terrace restaurant service when needed.
  • Scheduling assistance and working to maintain desired productivity numbers
  • Handling customer complaints
  • Ensuring cash outs and daily close are completed and accurate
  • Quarterly inventory counts & reconciliation
  • Ensuring ordering of merchandise and receiving is done correctly and on scheduled days.
  • Ensuring ordering and receiving of wine is done accurately and on scheduled days
  • Ensuring Wine Club members are acknowledged and catered to onsite.
  • Working closely with the Office Administrator to ensure bi-annual Wine Club is processed smoothly
  • Maintaining and building excellent relationships with Tour Operators and Tour Companies
  • Assisting in efforts to market and drive traffic to the winery
  • Supporting the Culinary Team with administrative duties as needed
  • Other duties as required

Top Candidate Qualifications

  • 2-3 years of experience in a supervisory role in the Food & Beverage industry, winery or brewery experience ideal
  • Valid driver’s license
  • Serving it Right Certificate
  • Advanced Wine Knowledge (WSET or ISG level 2) is an asset
  • Occupational First Aid (OFA) Level 2 or willingness to get certified
  • Knowledgeable with computer programs such as Canva, Word, Excel, and Outlook
  • Excellent English verbal and written communication skills
  • Strong organizational skills
  • Ability to work well with other leaders to build a winning culture
  • Ability to manage multiple people in a busy environment

Working Conditions & Physical Environment

  • Ability to lift 24 kg.
  • Ability to stand for 8 hours.
  • Able to work evenings, weekends and holidays.

Compensation and Other Details

    • Hours: Full-time, permanent position
    • Location: In-person at Monte Creek Winery
    • Pay: $24 – $28/hr (wage dependent on candidate experience)
    • Benefits: Extended health and dental benefits, RRSP matching program, tasting room discount and seasonal terrace restaurant food discount

     

    Monte Creek Winery is an equal-opportunity employer and is committed to diversity and inclusion. All hiring decisions are based solely on business needs, job requirements, and candidate qualifications.

    Please apply by sending your resume to [email protected]